Tenant Portal & Payment Terms

The portal is provided by Hyrax LLC d/b/a Miskari ("Miskari") as software on behalf of your landlord or property manager (the "Property Operator"). Miskari provides the technology. Your rental relationship, lease, rent amount, due dates, late fees, and security deposit are between you and your Property Operator, not Miskari. Miskari does not set rent, does not decide your lease terms, and is not your landlord.

Payments are processed by Stripe. When you pay, your card or bank account details are collected and processed by Stripe under Stripe's terms; Miskari does not store your full card number or bank credentials and does not hold your money. Funds go to your Property Operator's connected account.

• Authorization. By submitting a payment you authorize the charge to the payment method you provide, in the amount shown, on the date shown.
• Recurring / autopay. If you enable automatic payments, you authorize recurring charges (by card or ACH bank debit) for your rent and any agreed amounts on the schedule shown, until you cancel autopay in the portal or with reasonable advance notice before a scheduled date. For bank (ACH) debits, this is your authorization for electronic debits from the account you designate, and you confirm you are an authorized signer on that account.
• Amounts, late fees, and refunds. The amounts, any late fees, and any refund or credit are set by your Property Operator and your lease, not by Miskari. Questions, disputes, refunds, and chargebacks are handled by your Property Operator. Bank or card fees may apply per Stripe and your bank.
• Failed payments.If a payment is returned or fails, you remain responsible for the amount due under your lease, and your Property Operator's late-fee and collection terms apply.

If you sign documents (for example a lease) or receive notices through the portal, you consent under the federal ESIGN Act and the Texas Uniform Electronic Transactions Act to do so electronically, and agree that electronic signatures and records are legally binding. You may request paper copies from your Property Operator. We may capture the date, time, and IP address of a signature as a record.

Information you enter or that your Property Operator stores about you is handled as described in the Privacy Policy. Your Property Operator is the controller of your rental data; Miskari processes it on their behalf.

Use the portal only for your own rental matters. Do not attempt to access other tenants' or other properties' information, interfere with the portal, or use it unlawfully.

The portal is provided "as is." To the maximum extent permitted by law, Miskari is not liable for indirect or consequential damages arising from your use of the portal. This does not affect your rights against your Property Operator under your lease or under landlord-tenant law.

For rent, lease, deposit, or refund questions, contact your Property Operator (their contact details are in the portal). For technical problems with the portal itself, contact sales@miskari.com.